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TERMS OF SALES
Preamble
The site "www.anne-eliabeth.com" (hereinafter referred to as the "Site") is an information website and e-business accessible via the Internet, open to any user of this network is edited by the company October 97 teach "ANNE ELISABETH." (hereinafter referred to as "Anne Elisabeth Paris."), limited liability company with a capital of 10 000 Euros, whose registered office is 10 rue de Turbigo 75001 Paris, registered with the Trade and Companies of Paris under number 807 846 688.
The Site allows to Anne Elisabeth Paris to propose the sale of clothing and accessories as well as cultural products (hereinafter referred to as the "Products") to non-professional buyers with the capacity of consumer, being older than 18 years having full legal capacity (hereinafter "Customers").
Any order for a Product offered on the Site requires consultation and express acceptance of these General Terms and Conditions (hereinafter "GTC"), manifested by ticking the box "" I have read the terms and conditions sales and I adhere unreservedly "to confirm that you have read and accept the Terms and Conditions". In accordance with Articles 1316 to 1316-4 of the French Civil Code, supplemented by Decree No. 2001-272 of 30 March 2001, adopted in implementation of Article 1316-4 of the Civil Code and on the electronic signature, it is recalled that ticking the box "I have read the terms and conditions and I adhere unreservedly" to confirm that you have read and accept the Terms "after reading the general conditions of sale, as the validation of the purchase order constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature and is proof of the entire order and payment due in execution of the said order.
These Terms and Conditions govern the relationship between Anne Elisabeth Paris and the Customers wishing to purchase or browse the Site. Any order of a product offered on the Site constitutes full acceptance by the Customer of these Terms.
These apply to the exclusion of any other document.
In case of modification of these Terms, the applicable terms and conditions are those in effect on the date of the order.
It is specified that the User may save or print these terms and conditions of sale, however, provided you do not change them.
Products
The products offered for sale by Anne Elisabeth Paris are those listed on the site www.anne-elisabeth.com the day of the consultation. in the limit of the available stock.
Product offerings and prices are valid as long as they are visible on the site, except special operations whose validity is specified on the website.
The essential characteristics of the articles are presented on the site www.anne-elisabeth.com in each of the product pages . However, if errors or omissions were to occur in this presentation, the responsibility of the Company may not be held.
The Client is fully aware that images, photos and colors of the items offered for sale may not exactly match the actual colors under the effect of the Internet browser of the screen used.
Price
Prices are quoted in Euros, including taxes, excluding the shipping costs which will be announced during the validation of the order. The prices listed on the site are guaranteed the date of the order within the limits of available stocks unless significant changes and charges including VAT, unless obvious typographical error or omission.
They may be revised or amended at any time. These changes, except for those relating to fiscal and para-fiscal taxes, apply only to orders validated after it.
Any order placed on the Site and delivered outside of France may be subject to taxes and customs duties which are imposed when the package reaches its destination. These customs duties and possible taxes related to the delivery of an item are the responsibility of the Buyer and under its responsibility. Anne Elisabeth Paris. is not required to verify and inform the Buyer of customs duties and taxes.
Controls
It is recalled that the products are intended for the personal use of the User, Any resale of products purchased on the Site is strictly prohibited. As such, each order is limited to a total of 10 (ten) maximum items.
Any order acceptance constitutes an irrevocable acceptance which can be challenged only within the limits provided in these terms and conditions of sale and by law.
The customer acknowledges having read, at the time of ordering, special conditions of sale set forth in these conditions and expressly accept them without reservation.
Any order will be confirmed after acceptance of payment.
Anne Elisabeth Paris agrees to fulfill orders received in the stocks and in case of unavailability to inform the Customer by any means whatsoever; Customer may then cancel the order and be reimbursed, where appropriate, any amounts already paid. Anne Elisabeth Paris reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
After the payment, a summary document of the command is transmitted by Anne Elisabeth Paris to the Client by email to the email address provided by him, immediately and at the latest before the delivery.
This document accepted acknowledgment of the Customer's order includes all of the elements of the contract between the parties. The customer will be able to print out the order summary sent by email. The customer can at any time monitor the progress of his order on the website under "My Account" or contact Customer Service by email: shopping@anne-elisabeth.com for any matter relating to his order.
Shipments
When ordering, the customer must indicate specifically its coordinates as well as the delivery address if it is different.
In case of error in the wording of the Customer contact, Anne Elisabeth Paris cannot be held responsible for failure to deliver or item (s) ordered (s).
The order will be shipped within 48 hours to the address defined by the customer. We use the service colissimo of the French Post. The delivery period will depend on the delivery time of the Post, 48 hours generally for France, five (5) to fourteen (14) working days for shipments abroad.
Anne Elisabeth Paris disclaims any liability for delivery time exceeded due to postal services or means of transport.
Complaints
In case of partial loss or damage during the delivery, the customer must make a reasoned claim by registered letter with acknowledgment of receipt to our customer service at the following address: Anne Elisabeth Paris, 10 rue de Turbigo 75001 Paris, within” three days of receipt of the products ordered. It will also issue any reservations to the carrier (clear, precise and detailed reserves) and indicate any apparent anomalies found at delivery on the delivery note. Otherwise, he may not claim any compensation.
In case of total loss, the customer must make the same claim with our customer service.
In case of non-compliance of the product delivered with the order, the product may be refused, no additional cost to the customer or to our customer service returned in perfect condition and in its original packaging and packing. It will be exchanged at no additional cost to the customer.
Withdrawal period
Pursuant to Article L 121-20 of the French Consumer Code, the customer has a period of 14 working days from receipt of goods to return, at its expense, the ordered items that do not satisfy him.
Only be accepted products returned in perfect condition, unworn (excluding short fitting to ensure that the product suits the client), labeled, unwashed and in their original packing and packaging, to the following address: Anne Elisabeth Paris, 10 rue de Turbigo 75001 PARIS. In no case the products cannot be returned in the shop.
If the above conditions are fulfilled, repayment of the customer be made within thirty (30) days from the date of receipt of the parcel by Anne Elisabeth Paris, on the basis of the amounts incurred by the customer, excluding shipping and back taxes and / or customs duties mentioned in Article price.
Any claim made after forteen (14) days, excluding those carried out under statutory warranties including Anne Elisabeth Paris was held, will be rejected and Anne Elisabeth Paris will be relieved of liability.
Payment terms
Full payment must be made when ordering. At no time, payments cannot be considered as a deposit or installments.
Payment will be made immediately on the Internet, payment card "CB" or approved "CB" issued in France or abroad (Credit Card, Visa, Eurocard / Mastercard) or by American Express.
For every transaction, the Customer will indicate the number on the front of the card, the expiration date of the card and security code on the back of the card (last three digits).
The communication by the Customer of his credit card number is for Anne Elisabeth Paris authorization to debit its account by the amount of the order.
No sending in against-refunding will be accepted, whatever the reason.
Anne Elisabeth Paris retains ownership of the article until full payment by the Client. Purchases are made securely. Payment solutions adopted by Anne Elisabeth Paris are 100% secure. For payments by credit card (credit card, Visa, MasterCard and Amex credit card), Société Générale handles secure payments. All information provided by the Customers with Anne Elisabeth Paris are strictly protected and guarantee the accuracy and security of each transaction.
Moreover, the fight against fraud, Anne Elisabeth Paris has set up a device implementing exclusion lists, which can cause it to:
- Seek to secure the deal, some vouchers once payment made in case of automatic alert triggered by information relating to the order.
- Blocking any exit order from a client account previously responsible for fraud.
Liability and Force Majeure
Anne Elisabeth Paris has for all stages of accessing the site, the order process to delivery, an obligation of means. The responsibility of Anne Elisabeth Paris cannot be held liable for any damage arising from the use of the Internet, including a break in service, external intrusion or computer virus infection.
Anne Elisabeth Paris cannot be liable for the total or partial non-performance of its obligations under this contract, if the origin of this performance is not a case of force majeure or comparable, especially in case of disruption or strike (including postal services, transport and communication), fire, flood, and generally in case of events beyond its control.
Beyond a period of thirty (30) days of interruption of supplies due to force majeure or comparable Anne Elisabeth Paris reserves the right not to honor the order, the order to refund the customer in (30) following the cancellation.
Intellectual property rights
All texts, comments, photos, trademarks, artwork, concept, illustrations and images composing the Site and all elements of the site www.anne-elisabeth.com, whether visual or sound are the exclusive property of Anne Elisabeth Paris and are protected by intellectual property rights in France and worldwide. Total or partial reproduction of the Site is strictly prohibited.
The Internet user who has a personal Internet site and wishes to place, for personal use on his site a simple link pointing directly to the home page or any other page www.anne-elisabeth. com, must request permission from the Company.
However, any hypertext link to the Site www.anne-elisabeth.com including using framing, deep linking, in-line linking or any other technique of deep linking is in any case strictly prohibited.
In all cases, any link, even tacitly authorized, must be removed on request from the Company.
Data protection
The Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivering orders and preparing invoices. The lack of information leads to the non validation of the order.
To make purchases on the website, the Customer must create an account, select an email address and a password that will be requested of him every time he wish to access. The personal information of the Client are protected by a password so that the Customer, and he alone, has access. Anne Elisabeth Paris recommends not disclose it to anyone. The Customer must also disconnect from profile and close the browser window after each work session, particularly in the context of the use by the Client collective hardware. The client and prevent users from accessing their personal information. The Client is solely responsible for his password. The customer alone will bear the consequences of any unauthorized use of their password.
In accordance with the "IT and Freedom" French Law of 6 January 1978, the processing of personal information about customers has been declared to the National Commission for Informatics and Liberties (CNIL). The customer has a right of access(Article 34 of the French Law of January 6, 1978), modify, rectify and delete data concerning him, he can exercise by writing to the Customer Relations Department Anne Elisabeth Paris.
Entire Agreement
These general conditions of sale and the order summary sent to the Buyer form a contract and constitute the entirety of the contractual relations between the Parties. In case of contradiction between these documents, the terms and conditions shall prevail.
If one or more provisions of these terms and conditions are held to be non-valid or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions remain in full force and effect.
Competent courts applicable law
These general conditions of sale and the contractual relations between Anne Elisabeth Paris. and the Purchaser are subject to French law. In case of dispute exclusive jurisdiction is attributed to the competent French courts, despite multiple defendants and / or warranty even for emergency procedures or procedures academies in summary or by request.